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It’s a personalized shopping experience across all channels, within all contexts — offering the right content to the right traveler at the right time. It’s relationship-driven and leverages the breadth of available and emerging solutions, including NDC and ONE Order.
ARC supports the full spectrum of airline distribution models by providing flexible transaction processing workflows, billing and settlement, and outputs that enable airlines and agencies to efficiently manage their partnerships. ARC’s distribution solutions will enable the future.
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The modern traveler expects a shopping experience that is streamlined, simple and consistent across every channel. Today, travelers have to make tradeoffs between the direct and indirect channels — choosing between airline status perks and TMC servicing. In an evolved environment, travelers can access the same rich content, attentive service and seamless experience — no matter which booking channel they choose. That’s Distribution: Evolved.
Effective retailing is driven by transparency. As with other major purchases, travelers seek as much information as possible to make the best buying decision. Likewise, travel managers need greater visibility into their travelers’ itineraries across all channels. By ensuring a consistent, accurate and transparent “single version of truth,” airlines and their channel partners can deliver more personalized services with greater efficiency. Travelers will have increased ownership of their trip, enhancing overall experience and satisfaction. That’s Distribution: Evolved.
In today’s environment, TMCs are unable to service tickets booked in the direct channel. We want to change that. By expanding servicing capabilities to authorized TMCs, airlines can ensure their corporate customers have high-touch support when they need it. In a channel-agnostic servicing environment, travel managers will have greater visibility into all client travel, enabling them to better fulfill duty of care. That’s Distribution: Evolved.
The travel journey is complex, and it is becoming increasingly personalized. It begins with a spark of inspiration, spans the entirety of trip planning and continues through the trip itself.
See how the travel industry can create a more seamless, integrated travel journey, from beginning to end.
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New Distribution Capability (NDC) enables airlines and travel agencies to exchange richer content and data. With ARC’s secure, flexible and cost-effective settlement platform, airlines and travel agencies can create customized, effectively managed partnerships that leverage NDC.
Blockchain has the potential to increase efficiency, transparency and security for transactions involving multiple parties. ARC is exploring how this technology could streamline corporate travel. ARC is partnering with Blockskye and United Airlines to examine the capabilities of blockchain in settlement and reporting.
In an evolved distribution environment, the traveler will be able to pay how they want: with multiple forms of payment or emerging payment methods. ARC supports a variety of standard and emerging forms of payment, including PayPal, Alipay and UnionPay.
ARC has the world's most comprehensive air transaction data, which can be leveraged to identify travel trends and accelerate business growth. ARC's data is versatile, delivering actionable insights into broad trends and distinct details.
ARC connects travel agencies with more than 240 airlines across the globe. ARC’s settlement, distribution, data and payment solutions help agencies thrive.
Learn MoreARC connects airlines with more than 12,000 U.S. agency locations, helping them increase revenue potential and forge relationships with valuable partners.
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